(Our Terms for promotions can be found here)
Version 1.7 | as of 30.09.2019
OnlineCasino Deutschland AG (operator) operates the internet platform onlinecasino.de (internet platform) and the games and chances of winning money (games) offered there.
1.1 The general terms and conditions of the operator are valid for all agreements made between the operator and the user of this internet platform including its contents and services (player).
1.1.1 The general terms and condition relate also to contents which the operator and the player produce, make available or send in connection with this internet platform.
1.1.2 The general terms and conditions also relate to the methods of payment of sums of money by the player and the operator as well as the granting of concessions for first time players.
1.2 By using the internet platform the player accepts the version of the general terms and conditions at his time of use.
1.3 The operator does not recognise any terms of the user which oppose or deviate from the general terms and conditions unless he has expressly agreed to them in writing.
2.1 The rights and obligations of those who have entered into the agreement shall be governed exclusively according to the existing laws of the Federal Republic of Germany.
2.2 Only natural persons can be considered as players (BGB §1)
3.1 An agreement is made between the two parties in the event that the player signs up to the internet platform and uses the contents and services offered there.
3.2 Each player is permitted to sign up to this internet platform just once. This is to maintain the uniqueness of the players e-mail address as well as their home address. Players who pen more than one account (for example in order to receive more bonuses) will be blocked. Any winnings and bonuses will be kept by the operator.
3.3 The player must use their own name and their own computer for signing up and for using the games on the internet platform.
3.4 The player is obliged to give all detail necessary for signing up and use of the internet platform to the operator in their entirety, in accordance with the regulations, and in particular, these must be accurate.
3.5 Participation in games on the internet platform is only permitted for those who are resident in a country where online gambling with the chance of winning money is allowed by law. Participation is forbidden to those who live in a country where online gambling with the chance of winning money is forbidden by law. In such cases, gambling is illegal. With the exception of Schleswig-Holstein, there are currently no licences for online gambling in any of the Federal states of Germany. Participation in gambling is forbidden for anyone who is resident in these Federal states. Those who take part in online gambling from these states are gambling illegally.
3.6 Participation in the games on the internet platform is allowed only for players who are 18 years of age or players who are of the minimum age for participation in their current legal place of residence.
3.7 The operator can limit certain players’ access to certain services and contents or impose additional conditions on them. A player has no claim to participation in games.
3.8.All payments may take place exclusively for the purpose of participation in games and not violate legal requirements (for example money laundering; concealment of illegally acquired assets amongst other things)
3.9 If the player transfers files, texts or similar things to the internet platform of the operator, they give the operator gratuitous right of use. Because the files, texts and other similar things are transferred by the player, the copyright of third parties is not infringed upon
3.10 The operator has the right to bar a player from participation in proven instances of misuse.
3.11 The operator reserves the right to suspend services at will and at their own discretion and with immediate effect and without prior notice, to modify, to remove and/or to add to these. The operator cannot be made liable for such actions.
4.1 The scope of individual services which should be provided by the operator results from the current offer, as well as these conditions.
4.2 The services and contents offered on the internet platform are available in a fair and reasonable scope in line with the current level of technology.
4.3 The operator does not make any guarantee of permanent availability, faultless function of the service and contents or the accuracy of the information on the internet platform. This applies in particular to technical facilities of the internet which are independent of the internet platform of the operator.
4.4 The player bears sole responsibility for the technical device they use for access to the internet and for using the internet platform of the operator.
5.1 It is forbidden for participants in games to use computer programmes (so called Robots or Bots) which substitute for the actions of the player, to create profiles for the games or other players on the internet platform or to influence the games on the internet platform of the operator in whichever way (particularly for the purposes of fraud) without permission. OnlineCasino-Deutschland is obliged by law to notify supervisory authorities of any infringements by passing on details of the account user and player details, as well as to terminate the account with immediate effect. Any balance the account my hold, as well as winnings and bonuses will be kept by the operator.
5.2 Furthermore it is forbidden to convert the machine code of the programme used by the operator into a clear source code (decompile) or to reverse engineer it.
5.3 Players on the internet platform may not act together with other players.
5.4 Players may not allow themselves to be replaced by others and particularly not by several other persons.
5.5 The player may not cause malfunction or disturbance to the internet platform or influence the course of the game in any way contrary to the regulations of the game.
5.6 The operator is not liable for economic difficulties of the player which may result from an affiliated online gambling network, in which users from different providers can play against each other or compete together for affiliated jackpots.
6.1 Both partners in the agreement can terminate the agreement at any time and without specified reason.
6.2 In addition to termination, the operator also has the right to exclude a player from further participation in games.
The processing of payments by payment systems which do not allow an ID-based identification and authentication of the player is inadmissible. Forms of payment which are acceptable are bank transfers (bank transfer, Sofort transfer), electronic direct debit (only with separate unblocking from the operator) and with credit cards (VISA, MasterCard, Maestro) via the Wirecard Bank AG. A condition is that both payments to the operator as well as payments received by the player are possible with the same payment service provider. Therefore it is also necessary that the account holder is also the account owner and that payments both and from the account are possible.
7.1 All deposit transactions are automatically checked in accordance with the strict anti money laundering law. Only after successful verification without, the deposit is credited to the player's account. The verification is in general completed within a few minutes, however, please be aware that there may be delays between 23 and 7 o'clock.
7.2 The sums paid to the operator by the players are credited to their player account.
7.3 The player account consists of ‘available balance’ and ‘reservations‘. ‘Reservations’ consist of the sums received that have already been used (bets, withdrawal requests etc.) and are no longer at the players disposal. ‘Available balance’ consists of the received sums that are available to the player to play with.
7.4 Payments can be increased or replaced according to the following conditions for promotions or bonuses.
7.5 The player can request payment of his available balance from the operator at any time according to these agreements if he has been fully verified.
7.6 Before a payment to the player is processed, all existing bonuses will be deducted from the players account. The same applies for winning which have been won in games that are excluded from the conversion.
7.7 Payments of winnings which result from a free bonus a limited to €100 unless stated otherwise for a promotion (see 8 for conditions for promotions).
7.8 Payment to the player will be made by the same method that the player used to make payment to the operator.
7.9 If the payment method used by the player does not accept chargebacks or for some reason does not work, payment will be made by a method previously used by the player, or by a method agreed by the operator with the player. Payments via credit cards which do not accept chargebacks will be made by transfer. The player will bear and transaction costs.
7.10 The highest payable sum per day is €2,000, unless otherwise stated for a promotion (see 8 for conditions for promotions). If payment of a higher sum is required, this will be subject to special checks.
7.11 The operator reserves the right to a payment processing period of up to three working days from the time all necessary documentation and information has been presented.
7.12 A payment from the player to the operator can be requested back as long as no bets have been made with the sum paid. Should a payment made by credit card be requested back, this must be done within 12 hours of initial payment.
8.1 All bets, wins and account balances are shown in Euro.
8.2 The bets placed by a player during a game will be deducted from the available balance of the player account.
8.3 Winnings accumulated by a player during a game will be credited to the player account after the game has ended.
8.4 The operator reserves the right to take back winnings and bonus payments, if the amount paid initially is cancelled or requested back.
8.5 There is a strict No-Loan / No-credit policy in place. The operator is forbidden to grant credit for the purpose of participating in the game or to have credit granted by a representative. Nor does the operator permit third parties to grant such credits on a commercial basis in his company.
9.1 The operator has developed a social concept in order to help you if in doubt as to how to deal with gambling addiction and play responsibly. Details can be found on the homepage of the operator under "Responsible gaming".
9.2 The Operator shall carry out an automatic reality check at intervals of one hour. This stops the game after a 60-minute interval and shows the player how long they have played and what winnings and losses they have made during this period. At the same time, the player must confirm the acknowledgment of this information by choosing to end the game or return to the game.
9.3 It is also possible for the player to block the user account for a certain period or for an indefinite period. The operator provides the player with a function that allows him to request a short break, a temporary or a final ban on games. A short game break (cooling time) has a duration of 24 hours, a temporary lock lasts at least one month; both lead to the deactivation of the player account. A final lock leads to the closure of the player account; In this case, a re-registration will be considered at the earliest one year after closing the player account.
9.4 The operator offers the user the following options for limiting his game:
The establishment of a limitation or the desire of the player to a stricter limitation shall come into effect immediately after their determination. If the player has requested a limitation and the operator has set this up and the player subsequently requests a removal or increase of the limit, this will only take effect after the expiry of 2 days. During this period, you can consider whether an increase in your deposit limit is appropriate and appropriate for you. After a reduction in the deposit limit, an increase can not be applied for before the end of a month.
9.5 The operator provides the player with a function that allows him to be included in a comprehensive lock file.
9.6 The operator provides the player with a feature that allows him to automatically credit prizes over a certain amount to the player's account.
The operator reserves the right to verify the identity of the player at any times and for various reasons (e.g. payments services, child protection, fraud prevention). The player will then be required to prove their identity with official and valid identification documents. Additionally to the aforementioned documents the player could be asked to provide the following documents:
11.1 Even when individual or several regulations are void the remaining conditions of this agreement are binding.
11.2 The operator has the right to make changes to the terms and conditions at any time and without prior notification. With each change, the condition which is replaced loses its validity. Through further use of the service and the internet platform the player acknowledges the new general terms and conditions.
If a player does not accept the new general terms and conditions, they are excluded from further use of the service and internet platform and the operator can terminate the agreement without giving notice.
Note: You will continue playing outside Maltese jurisdiction
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The protection of your privacy is especially important when processing personal data. Here you learn which data are collected by OnlineCasino Deutschland AG for which purposes and which security measures are taken by us.
The personal data you submit to OnlineCasino Deutschland AG when visiting our casino platform will be processed in accordance with the European Data Protection Regulation (GDPR) and the new Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG). OnlineCasino Deutschland AG guarantees you that the following principles are always observed:
Usually, you can visit our casino platform without submitting personal data. Only your IP address, the website from which you log in to our platform, the sites you click, and the date and duration of your visit are recorded by OnlineCasino Deutschland AG. This information is analysed by OnlineCasino Deutschland for statistical purposes and to improve its websites. Your data are only saved and processed when you play in real money mode. Your IP address is saved in accordance with the legal requirements of Section 15 of the German Teleservices Act (TMG).
We need personal data in individual cases for certain offers and services. These data which you specify voluntarily in such cases by way of e-mail, for example, will only be used by us for the purposes desired by you, e.g. to contact us. These data will not be forwarded to any third parties.
As an organiser of gambling, we are obliged in accordance with Section 10, Para. 4 of the AMLA (Anti-Money Laundering Act / Act on tracing of profits from serious criminal offences) to determine by way of appropriate risk-oriented procedures whether or not the contracting party is a politically exposed person (PEP).
In accordance with Section 1, Para. 12 of the AMLA, the term 'politically exposed person' (PEP) refers to someone who administers or has administered an important public office on national, international or European level or a public office below the national level with similar or equivalent significance.
Family members of politically exposed persons (PEP) are also classified as PEP in accordance with Section 1, Para. 13 AMLA. Persons known to be related to personally exposed persons are also deemed to be PEPs in accordance with Section 1, Para. 14 AMLA. A person known to be related to a politically exposed person is any natural person supposed to be Beneficial Owner of an organisation or legal formation, maintains close business relations to a politically exposed person or is sole Beneficial Owner of an organisation or legal formation supposed to be founded de facto in favour of a politically exposed person.
Appropriate risk-oriented procedures (including, but not limited to electronic data adjustment, application of additional obligations of due diligence to all customers potentially falling under the term 'PEP' or by way of surveys within the framework of interviews conducted to establish a business relationship) are to be used to determine whether or not the Contracting Party is a PEP. The contracting party agrees to provide the information required for clarification and to notify any changes resulting in the course of the business relationship without delay.
In agreement with the Money Laundering Reporting Officer (MLRO) of OnlineCasino Deutschland AG, reasonable and appropriate measures are taken to be able to determine the origin of the assets used within the framework of the business relationship or transaction unless this is evident or obvious in the particular individual case.
Furthermore, the business relationship is monitored continuously with enhanced intensity. This is always ensured by compliance with the know-your-customer principle.
The verification of sanctions lists is not only a terror list screening, but also covers the verification of persons with reference to the country-related embargo regulations.
With the consolidated list of persons, groups and entities subject to EU financial sanctions (hereinafter referred to as "CFSP list"), the EU provides an official database. It comprises all persons, organisations and entities subject to EU-related financial sanctions. All persons, organisations and entities listed in the names lists valid all over the EU are accepted into the CFSP list. The names lists valid all over the EU include both the annexes of the regulations on specific measures directed against terrorism (Nos. 2580/2001, 881/2002 and 753/2011) and the country embargos.
To be able to maintain the rights of the Data Subjects in accordance with the Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG), our Company appointed a corporate data protection officer (DPO). His office can be found at the following address:
Hermann J. Janz, Janz Consulting Datenschutz, Schevenstr. 31, 01326 Dresden
Data privacy statement for the use of Google Analytics
You can also opt out from being tracked by Google Analytics by clicking the following link. An opt-out cookie will be set, which will prevent your data from being collected in future when you visit this website:
We use the services of Cloudflare to protect our website from attacks. All inquiries to our website are transferred by way of Cloudflare servers, while saving your data. Which data are saved, is specified on this site: https://blog.cloudflare.com/what-cloudflare-logs/. Cloudflare security policy: https://www.cloudflare.com/security-policy/
OnlineCasino Deutschland uses the "Like" button on the facebook.com social network. It is a link and not a so-called plug-in. In other words, if you do not use the button, no information is transferred to Facebook and no Facebook cookie is placed on your computer. If you click on the "Like" button without being logged in to Facebook, the login screen is opened. At the same time, Facebook places a cookie on your hard disk. If you are already logged in as a Facebook user and then click the "Like" button, the information that you want to recommend OnlineCasino Deutschland is transferred to Facebook. Then, depending on the privacy settings on Facebook, visitors of your Facebook site can see that you recommend OnlineCasino Deutschland. Any websites integrated into Facebook are operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). Which data are collected by Facebook on these sites is beyond the knowledge and out of the control of OnlineCasino Deutschland. General information can be found at http://www.facebook.com/about/privacy/your-info-on-other#applications.
All information submitted by you to OnlineCasino Deutschland in the dialog and login screen are securely transmitted by way of state-of-the art Internet technology and used exclusively for the intended purpose. OnlineCasino Deutschland AG uses a transmission method based on the SSL protocol (Secure Sockets Layer Protocol). It provides encryption of the whole data transfer between your browser and the server of OnlineCasino Deutschland. Thus, your data on their way of transmission are protected from manipulation and unauthorised third-party access.
Personal data are only used to identify the gambler and verify your age. If personal data are collected or transferred to governmental institutions or authorities, it is only done within the framework of compellent national legal regulations. The employees of OnlineCasino Deutschland AG are obliged to maintain confidentiality and to observe the bank and data secrecy.
Our homepage comprises links to other websites. It is beyond our control that their operators observe the data protection regulations. Please observe the exclusion of liability.
In the case of money transfers from abroad or specially commissioned rapid money transfers, the data are transmitted by way of our contracting partner Wirecard Bank AG using the only globally acting messaging network Society for Worldwide Interbank Financial Telecommunication (SWIFT) with headquarters in Belgium.
In accordance with the Agreement between the European Union and the United States on the transfer of financial messaging data, the US authorities are authorised to access money transfer data transmitted via SWIFT and to store them over a period of up to 5 years for the purposes of combating international terrorism. SEPA transfers are excluded from this Agreement.
Our company processes personal data to be able to establish and maintain business relationships in accordance with the appropriate order or contract. This pertains to all data categories intended to meet pre-contractual and contractual obligations. Personal data are only disclosed to third parties if this is necessary for the business objective. Personal data are also not disclosed to third parties in third-party countries with an obscure level of data protection (as it can usually be found in non-EU countries) or countries not involved in the business objective or else only with the prior written consent from the Data Subject.
Personal data are collected, processed and used to the legally permissible extent in accordance with Art. 5 and 6 GDPR. Where personal data relating to the Data Subject are collected, he or she shall have the right to obtain transparent information in accordance with Art 12 ff. GDPR and in accordance with Section 32 of the Federal Data Protection ("BDSG"). Generally, only information which must be provided to perform operational tasks and are in direct connection with the purpose of processing are processed and used, observing the special prerequisites for the collection, processing and use of personal data in accordance with Art. 9 of the GDPR and Section 22 ff. of the Federal Data Protection Act. In accordance with the GDPR, processing of sensitive data is only allowed with reservation of authorisation or where required by law.
The rights of the Data Subjects
In accordance with Art. 15 ff. of the GDPR, Data Subjects have the right to access, rectification, erasure, restriction and objection against the processing of their data. Furthermore, in accordance with Art. 13, Para. 2, Clause c of the GDPR, the Data Subject shall have the right to withdraw his or her consent to the processing of personal data at any time in the future if the processing is based on Art. 6, Para. 1 a or Art. 9, Para. 2 a of the GDPR. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
The withdrawal and failure to provide the required data has, however, the consequence that the purpose for which the data were collected cannot be met. You will only be able to exercise your rights if you submit your withdrawal in writing. Contact us via e-mail under [email protected]
Personal data will be erased when they are no longer necessary in relation to the purposes for which they were collected or else there are no legal grounds (e.g. with reference to the retention period prescribed by law) to retain the data. The regulations of Art. 17 of the GDPR shall apply in connection with Section 35 of the Federal Data Protection Act. If erasure is not possible for legal, contractual, commercial or tax reasons, a restriction of processing of the data can be obtained at the request of the Data Subject. You will only be able to exercise your right if you submit your request for erasure in writing.
The right of the Data Subject to data portability
Our company guarantees the right to data portability in accordance with Art. 20 of the GDPR (EU). Each Data Subject has the right to obtain a copy of his personal data in a standard machine-readable file format.
1. Intended purpose of collecting, processing and using data
Operation of an online casino in accordance with Schleswig-Holstein's Gambling Act (Act on Reorganisation of Gambling) of 20 October 2011 (Law and Ordinance Gazette of Schleswig-Holstein, page 280), Gambling License: IV 36-212-21.6.10 dd. 19/12/2012
2. External data processors
commissioned by OnlineCasino Deutschland to execute its contractual and legal obligations in accordance with Art. 28 of the GDPR. Such external data processors are especially:
Wirecard Bank AG
85609 Aschheim, Germany
Participation in the data pool
Creditreform Boniversum GmbH
41460 Neuss, Germany
and the mediating party
Wirecard Technologies AG
85609 Aschheim, Germany
Bei der Doppeleiche 3
22926 Ahrensburg, Germany
Age- and Addressvalidation
SCHUFA Holding AG
a. “SCHUFA-Information Sheet”
b. “Data transmission to SCHUFA”
OnlineCasino Deutschland AG transfers personal data collected within the scope of the instant contract related to the application for, performance or termination of this business relationship as well as data regarding conduct that violates a contract and/or is fraudulent, to SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden. The legal bases for such transmission comprise Art. 6 (1) (b) and Art. 6 (1) (f) General Data Protection Regulation (GDPR). Data may only be transmitted on the basis of Art. 6 (1) (f) GDPR to the extent necessary for the purposes safeguarding the legitimate interests pursued of OnlineCasino Deutschland AG or third parties and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. The exchange of data with SCHUFA likewise facilitates the satisfaction of statutory obligations to perform an evaluation of the creditworthiness of customers (§ 505a and 506 of the German Civil Code).
SCHUFA processes data it receives and also uses such data for purposes of profile creation (Scoring) in order to provide its contractual partners domiciled in the European Economic Area and Switzerland as well third countries as applicable (to the extent an adequacy decision from the European Commission is available for such countries) information to be used to evaluate the creditworthiness of natural persons amongst other things. Additional information regarding SCHUFA’s business may be found in the SCHUFA Information Sheet or online at www.schufa.de/datenschutz.”
c. “Compliance with “Einmeldeunterrichtung”
Data to third-party countries are only transferred within to the legally permissible extent and in accordance with the relevant foreign money transfer agreements. Any further data to third-party countries will not be transferred.
OnlineCasino Deutschland AG
Preuschwitzer Strasse 20
e-mail: [email protected]
Status as per: 06 Mar 2018